Credit Card Policy

A credit card number is required in order to book all appointments at Dark Horse. You have 24 hours prior to cancel or reschedule the appointment, or we will be charging you for 50% of the service booked. All credit card information is stored on our secure network.

We put this policy in place to protect our service provider’s income. Since we are a commission-based business, if a guest doesn’t give notice and fails to show up to their appointment, that service provider goes unpaid. We also want to respect guests that are on a waiting list that would gladly take that appointment time.

We completely understand if you choose not to leave a credit card number and we’d still love for you to book an appointment! You are more than welcome to pay a deposit for 50% of your service in advance! Thank you so much for your cooperation and understanding!